How to capture revenue when your office is closed.
With Driive, customers self-book appointments 24/7 from your website, Google Business Profile, or any link you share. The AI booking agent qualifies leads, checks your availability, and books them into route-optimized slots while your office is closed.
For most residential home service businesses, 30-40% of inbound leads arrive outside business hours—evenings, weekends, and holidays. These leads go cold fast if you wait until Monday morning to call back.
After 48 hours, your chance of reaching a lead drops to 5%. Research shows leads contacted within 5 minutes are 100x more likely to convert than those contacted after 30 minutes. Self-booking eliminates the delay entirely.
No. That's the point. Driive handles booking automatically so your team can sleep. The morning routine is simple: review what was booked overnight, confirm any flagged leads, and start the day with jobs already on the calendar.
Answering services charge $1-3 per call and don't actually book the job—they take a message. The customer still waits until business hours to confirm. Driive books instantly, 24/7, at a flat monthly rate.
Emergency calls should always have a path to a human. Driive's qualification flow detects urgency keywords (flooding, no heat, smoke) and routes those leads to your after-hours emergency line or on-call tech.
Yes. You'll get a morning summary email with all overnight bookings. The dashboard shows new appointments highlighted so you can review them first thing.
Lead qualification flows include 'this isn't a fit' paths. If a customer asks for something outside your service mix, Driive tells them politely and can refer them to a partner if you've set one up.
It's automatic. Once you configure your booking link and availability, it works 24/7. There's no separate 'after-hours mode' to enable. Customers book, the system confirms, and you see it in the morning.
No. The qualification flow filters out tire-kickers before they see your calendar. You set the rules: service area, job types, customer fit. Only qualified leads can book.
Get a personalized demo and see how Driive can transform your scheduling.