Scheduling Questions

When a customer books an appointment, Driive doesn't just look for any open slot. It finds the optimal slot based on where your tech already is, minimizing drive time between jobs. The result is more appointments per day without adding more hours.

Calendly and similar tools show customers any open time slot. Driive goes further—it steers bookings toward slots that are geographically and logistically efficient for your team. That means your Tuesday morning tech doesn't get booked on the opposite side of town.

Driive is built for multi-tech teams. It automatically assigns jobs to the right technician based on location, skillset, and existing route. No more manual dispatcher juggling or double-booking.

Driive syncs with your team's calendars in real-time and factors in job duration plus drive time. It's physically impossible for a customer to book a slot that's already taken or unreachable.

Yes. The dispatch dashboard shows every tech's day at a glance: appointments, drive times, current location, and open slots. You can drag and drop to reassign jobs if needed.

You assign service types to each technician. When a customer books a water heater install, only techs certified for that job will be shown as available. No more sending the wrong person.

The tech marks the job as running over in the app. Driive automatically notifies affected customers and suggests rebooking options. Your office can see the delay in real-time.

Yes. You can cap daily job counts, total drive time, or working hours for each tech. The system respects these limits when showing available slots.

You can insert emergency jobs into the schedule. Driive shows you which slots can accommodate the emergency with minimal disruption and handles customer notifications for any shifted appointments.

Yes. Technicians use the mobile app to see their schedule, navigate to jobs, update status, and mark jobs complete. Everything syncs in real-time with the office.